Adelaide, Australia

Spacious, clean, modern rooms with comfortable beds and marble finishes. Staff go above and beyond, handling problems quickly and gracefully. The central location puts you near trams and shops, and the pool and gym are solid extras.

Rooms are spacious with good views, but cleanliness is inconsistent. Guests found hair on items, dirty carpets, dust on pillows, and leftover trash in some rooms. Staff respond quickly to problems but the hotel doesn't maintain 5-star standards.

Rooms are spacious, modern, and clean with great views. Staff deliver excellent service and food arrives fast. The pool is small and gets crowded, parking costs $70 per night, and the hot tub is overchlorinated.

Great location near markets and restaurants with stylish, comfortable rooms and helpful staff. One guest had serious maintenance issues and a safe lockout crisis, so cleanliness and safe functionality vary. Breakfast is good but limited gluten-free options.

Rooms are clean and stylish with comfortable beds and good bathrooms. Staff are genuinely helpful and attentive. The location near Rundle Street is excellent. Note: balconies have no seating allowed, which isn't advertised upfront. Gym and pool are small for the price point.

Rooms are spacious and modern with good views, but avoid Hindley Street sides due to traffic noise. The bed is comfortable though pillows disappoint some guests. Food and beverage consistently underperforms for a five-star hotel, with cold meals and poor breakfast service.

Rooms are small but clean and comfortable with good beds. Street noise bothers light sleepers even with double glazing, so request a higher floor. Staff are mostly friendly, parking is tight and pricey, and the location near shops and restaurants is excellent.

Beds are genuinely comfortable and rooms are clean and a good size, but you get no free water, poor shower curtains, missing USB ports, and spotty aircon control. Location is excellent and staff can be friendly, though management handled a health issue poorly. Parking costs $30 extra daily.

Rooms are spacious and clean with comfortable beds and good natural light. Staff quality varies wildly from genuinely friendly to dismissive. The hotel offers good value but watch out for extra charges and missing basic amenities like toiletries.

Staff like Andrew, Arnab, and Kenneth deliver exceptional service and genuine care. Rooms have cleanliness problems including stains on towels, carpets, and furniture, plus flickering lights and odors. Management doesn't respond to complaints or room change requests.

Rooms are clean but small with frosted glass partitions that lack privacy. The central location is convenient for restaurants and transport. Staff are friendly, but housekeeping misses items on floors, maintenance ignores do-not-disturb signs, and parking costs $28 daily.

Rooms are spacious and comfortable but cleanliness issues recur across stays, with guests finding dirt, rubbish, and odors. Lifts are painfully slow for upper floors. Staff deliver excellent service and breakfast impresses when the kitchen doesn't malfunction.

Rooms vary wildly in condition. Some guests praise spacious, clean rooms with city views, while others report dirty bathrooms, threadbare carpets, and dated decor. Staff are friendly and helpful, but housekeeping and service consistency fail frequently at this price point.

Staff are friendly and helpful, but rooms are hit or miss. Cleanliness varies wildly across guest reports from dirty to clean. Air conditioning struggles, and furniture feels dated with lumpy beds and blocked sinks in some rooms.

Rooms are spacious, clean, and comfortable with good beds, though some guests found street noise and a bright AC sensor light bothersome. Staff are helpful and polite. The restaurant serves excellent food with huge portions that attract locals, and the central location puts you steps from shops and nightlife.

Good location near the city and tram, but rooms are worn with cleanliness issues like dirty towels and grimy carpets. Beds are comfortable and quiet, though bathrooms need work. Staff are friendly and it's cheap, so fine for a quick stay if you don't mind an older hotel.