Melbourne, Australia

Spacious rooms with stunning city views sit on high floors with fast wifi and daily turndown service. Staff generally deliver strong service, though the concierge dropped the ball on ticket delivery and the spa lacks standard 5-star amenities like robes and a relaxation area. Breakfast is good but costs extra.

Staff excel at service and personalization, but rooms are inconsistent: some guests loved spacious layouts with comfortable beds and city views, while others faced poor sound insulation, mediocre beds, and bathroom flooding issues. Location and rooftop bar shine, yet you'll pay premium prices for mixed quality.

Rooms are spacious, spotless, and comfortable with excellent beds and city views from higher floors. Staff consistently deliver polished, genuine service throughout your stay. The buffet breakfast impresses guests every morning, and the prime Collins Street location puts shops and restaurants within walking distance.

Rooms are clean, spacious, and comfortable with good amenities like pool and sauna. Staff are mostly excellent and attentive, though one guest found front desk rude. Breakfast is extensive with highlights like pancake station, though availability issues happened occasionally.

Rooms are clean, modern, comfortable with good beds and city views. Staff provide quick, friendly service. Breakfast is basic and limited, but the happy hour and location near trams and cafes make up for it.

Rooms are clean, quiet, and comfortable with good AC and blackout curtains. Staff are helpful and friendly. The CBD location lets you walk to restaurants and attractions, though breakfast variety is limited and the restaurant is pricey.

Rooms are clean and modern with good natural light on upper floors. Staff consistently go above and beyond with friendly service. The central CBD location works well, though the lobby and building exterior feel dated and need updates.

Modern rooms with tall ceilings, firm beds, and good city views sit in an alley-tucked hotel that punches above its street presence. Staff are genuinely friendly, the level 25 restaurant impresses, and the pool and gym on level 5 are solid. Location puts you steps from trams and the convention centre.

The Windsor has character and charm but service and comfort vary wildly. Some guests sleep great on soft sheets while others find beds lumpy and noisy. Staff ranges from genuinely kind to rude and unhelpful, and rooms may have mold around the bath.

Rooms are clean and basic but uncomfortable, with poor water pressure, weak wifi, and a noisy air conditioner. Staff quality varies wildly from fantastic to unprofessional. The central location is excellent, but don't expect 4-star standards for the price.