Pu Dong Xin Qu, China

Spacious suites with impressive views sit in a prime financial district location near the Bund. The breakfast and Shanghai cuisine restaurant stand out as excellent. Staff deliver strong service overall, though check-in can be slow and some front desk workers lack professionalism.

Rooms have noisy air ducts that staff won't fix and feel dated. The hotel caters mostly to local guests, so foreigners get slow service and long check-in waits. Location near the Bund is excellent, and lounge access makes it worth it if you get that perk.

Rooms are spacious with great views but smell like cigarettes, feel dated, and lack soundproofing. The Club Lounge compensates somewhat. Service and English communication are weak, security breaches happened, and the hotel feels neglected since the pandemic.