San Antonio, TX

Bathrooms are cramped and rooms near the elevator are loud with poor soundproofing. Staff hospitality varies widely from excellent to frustrating with housekeeping communication issues. Location on Riverwalk is good but parking costs $25 and the immediate area isn't ideal for walking.

Spacious rooms with comfortable beds and great views of the Riverwalk or city. Staff goes above and beyond with service. One guest reported a couch that smelled like urine, so inspect your room carefully, and the surrounding area gets crowded with homeless people.

Great location on the Riverwalk with friendly staff, but cleanliness is inconsistent. Multiple guests found dirty floors, rust on fixtures, and brown residue on surfaces. Rooms lack USB outlets and streaming apps on TVs.

Rooms are clean with comfortable beds and good views of the Riverwalk. Front desk moves slowly and gets backed up during check-in. Skip the valet parking due to mandatory tipping and slow service, though the location itself is excellent.