San Francisco, CA

Beds and bathrooms are spotless and comfortable, but rooms have thin walls, poor views, and some lack proper locks on bathroom doors. Staff excels and location beats everything, but breakfast disappoints and a surprise $30 daily amenity fee covers supposedly free wifi that often doesn't work. Valet parking costs $65-70.

Rooms feel worn and dated with chipping paint, broken fixtures, and poor maintenance despite claims of cleanliness. The location near Fisherman's Wharf is excellent, but the four-star price doesn't match the actual condition. Staff handled serious incidents poorly, raising safety concerns.