Skopje, North Macedonia

Rooms are clean and spacious with comfortable beds. Staff are friendly and helpful. The hotel sits outside the city center so you'll need a taxi or car to get around, but it has a great spa with a sauna, pool, and jacuzzi that guests love.

Spacious rooms with comfy beds and good bathrooms sit in the city center near everything. Excellent breakfast and exceptional staff, especially at dinner service, make the stay memorable. Rooms can smell stuffy initially but AC clears it.

Clean, comfortable rooms with good beds sit in central Skopje near all major sights. The location keeps noise away despite being downtown. Staff go out of their way to help guests, and breakfast at the partner restaurant next door offers variety including halal options.

Rooms vary wildly in cleanliness, with guests finding hair and stains on beds and bathrooms. Climate control fails, leaving rooms freezing. Front desk staff are rude and unhelpful, while other staff are friendly. Breakfast quality drops quickly and staff eat better food than guests.

Rooms are worn out with mold in bathrooms, cracked sealants, and unsecured windows. Breakfast is cold and basic, food at dinner arrives cold and dry. Staff service is inconsistent, noise goes until 1 a.m., and parking requires a 200-meter walk with luggage.

The location and staff shine, but the rooms have serious problems. Guests report broken elevators, exposed wiring, bugs, spiders, and a dirty stairwell. Management handles complaints well, though you may need to request a room transfer or move to another property.

Rooms are clean with decent bathrooms, though lighting controls are awkward and you'll need to ask servers for omelets at breakfast. The airport bus stops outside, walking reaches all landmarks, and staff speak English well. Kitchen closes early, so don't count on late-night food.

Rooms are clean and spacious with good air conditioning, but heating fails in winter and you get only one blanket for two beds. The free Olympic pool is a genuine highlight. Staff are welcoming and breakfast is decent, though prices run high for what you get.

Rooms are clean but basic with comfortable beds. The spa frequently fails to heat water properly and staff struggle with maintenance like broken showers and ripped towels. Management mishandles reservations and complaints, though some individual staff members try hard. Loud prayer calls happen early mornings.

Rooms are dirty with clogged drains and broken showers, no housekeeping during stays, and terrible soundproofing keeps you awake at night. Staff are friendly and the castle views are nice, but basic amenities like hair dryers and hot water don't work. The location requires a steep uphill walk to reach.

Dependable rooms across 544+ guest reviews.

Clean, comfortable rooms with stunning rooftop views. Staff goes out of their way to help, though the rooftop bar manager can be pushy about spending. Great value for a 5-star hotel.