Xi An Shi, China

Guests sleep well in comfortable beds and wake to excellent breakfasts. Staff speak English, provide friendly service, and sometimes upgrade rooms. The hotel sits near Xi'an's tourist sites and offers good value.

Rooms are spacious, clean, and comfortable with good beds and hot showers. Staff goes out of their way to help. The hotel sits on a busy street with night markets and food vendors nearby, which guests love for eating but means noise from the street.

Rooms are comfortable with modern features, but some have tobacco smell and poor window seals that let in traffic noise. The isolated location offers few nearby restaurants, though the hotel restaurant is decent. Staff are attentive and helpful, though housekeeping fixes don't always work well.

Clean, comfortable rooms in a prime location near the Bell and Drum Towers. Staff go out of their way to arrange tours, handle logistics, and solve problems. The hotel delivers exceptional service at a good price, though some staff speak only Chinese.

Spacious, comfortable rooms with good beds and excellent hot water, though central heating runs very hot and can't adjust individually. Staff go out of their way to help, especially the concierge. Breakfast buffet is excellent, location walkable to city wall, and opening windows at night works well despite traffic noise.

Spacious, clean, luxurious rooms with comfortable beds satisfy most guests. Staff service ranges from exceptional to frustrating depending on who you encounter. Toilets clog easily, spa overprices, and rooms need refreshing soon, but location near the food market and breakfast quality win guests over.

Great location near the metro and shopping. Staff are helpful and accommodating. Rooms run warm with limited AC control, feel outdated, and need cleaning. Expect friendly service despite the temperature frustration.