Zagreb, Croatia

Rooms are clean and comfortable with good beds, but service is inconsistent and sometimes rude. Some guests report serious safety issues like homeless people in rooms and broken wifi. The converted factory has charm, decent breakfast when it arrives on time, and a nice pool and bar area.

Spacious, clean rooms with comfortable beds and modern design. Staff treats you well and breakfast impresses. The location puts you near trams, restaurants, and the city center with a grocery store downstairs.

The location next to the bus station and tram is excellent, but rooms vary wildly in condition. Some guests report stains, chipped mirrors, peeling paint, and chemical smells masking odors. Staff friendliness is inconsistent, and AC control can be problematic. Good breakfast and spacious rooms partly redeem the inconsistent maintenance and cleanliness issues.

Rooms are spacious and clean with comfortable beds, though one guest found mattresses too soft. Breakfast is good but inconsistent in quality. The hotel feels dated for a five-star property, and staff stays friendly throughout your stay.

Spacious comfortable rooms with excellent mattresses get high marks, though bathrooms need deeper cleaning. Staff friendliness varies wildly from genuinely helpful to frustrated and impolite. The rooftop spa and gym are solid, but breakfast quality and parking costs disappoint some guests.