Upscale Hotel Rooms in New York

Spacious loft rooms have great views, comfortable beds, and excellent showers with soaking tubs. Location near Chelsea, the High Line, and Broadway means you can walk everywhere. Staff are mostly friendly, though check your hot water on arrival since one guest had freezing cold showers.

Spacious rooms with stunning views and comfortable beds, though cleanliness and amenities vary by room. Staff goes hard to fix problems and make you feel welcome. Service shines when things go right but consistency issues happen when the hotel gets busy.

The Peninsula delivers excellent service and a prime Manhattan location, though one recent guest hit climate control and concierge problems that suggest inconsistent quality. Most guests praise the immaculate rooms, quiet atmosphere, and thoughtful details like spa music in bathrooms.

Loud nighttime noise from drunk guests disrupts sleep regularly. Rooms are spacious with excellent shower pressure and stylish design, but thin soundproofing makes this a party hotel, not a quiet retreat. Staff excels and the Lower East Side location is great, though the bar floods with non-guests.

Rooms are spacious, comfortable, and beautifully designed with thoughtful details like heated bathroom floors and in-room iPads. Staff quality varies wildly—some guests got exceptional, warm service while others faced rushed check-ins and ignored requests. The location, bar, and breakfast excel, but you might get either five-star care or indifferent treatment depending on who helps you.

Staff consistently goes above and beyond with warmth and helpfulness. Rooms are spacious and well-appointed with nice touches, though some guests found dirty windows, awkward shower controls, and an unusually low bed. Location on Fifth Avenue puts you near major attractions and transit.

Rooms feel spacious and calm with excellent bathrooms, good water pressure, quality towels, and city views. Staff delivers exceptional service and attention to detail across all departments. One guest reported a staff member made a discriminatory comment about appearance.

Rooms vary wildly. Some guests praise spacious clean rooms with great views, while others report small rooms with dirty windows and old furniture. Staff consistently delivers excellent service and attention to detail, though prices run steep for what you get.

The Beekman has spotless rooms in a beautiful building with excellent location near transit, though noise from events can reach upper floors and views vary. Service quality is inconsistent: staff excel at helping with requests but slack on proactive gestures like door assistance and responding to room service. The popular bar room gets packed on weekends.

Staff treats you like family and remembers special occasions. Rooms are spacious with excellent water pressure and comfortable beds. The rooftop bar overlooks the Empire State Building, and two restaurants downstairs serve great food in a Paris-like setting.

Spacious rooms with comfortable beds and thoughtful details appeal to most guests. The staff is friendly and attentive. One guest reported serious discriminatory treatment at the bar, so experiences vary significantly depending on who serves you.

Spacious rooms with good views sit in prime Chinatown location near great restaurants. Staff goes above and beyond to help guests. The rooftop bar has stunning city views but plays loud music late into the night, so request a room away from it if you need quiet.

The Plaza has comfortable beds, great water pressure, and beautiful terraces with fountains. Staff go above and beyond, accommodating allergies and offering special experiences. The hotel costs a lot but guests say it's worth it.

Staff go above and beyond with personalized service and genuine attention to detail. Rooms are comfortable with high-tech amenities like advanced lighting controls. Food is excellent and the hotel handles families well, including kids' menus.

Rooms consistently well-reviewed across 113+ guest reviews.

Rooms are dirty with mold, stains, and poor soundproofing. Staff is rude and unhelpful with lost items. Common areas smell like hotdogs and feel run-down. You're paying luxury prices for a neglected property.

The Pierre offers comfortable beds and old-world charm, but broken AC units and loud external machinery make rooms problematic. Staff quality varies wildly: doormen and elevator operators are exceptional, but some desk staff are rude. The restaurant food disappoints.

Great location and views, but service varies wildly. Staff ranges from exceptional to dismissive. Rooms are spacious with stunning views, though beds are hard and bathrooms show wear. No in-hotel bar access and weak room service frustrated guests.

Rooms are small, minimalist, and comfortable with great beds and showers, but noise from the hallway disrupts sleep and advertised features like soundproofing and slippers don't exist. Staff quality varies wildly. The location, cafe, and rooftop bar make up for the room shortcomings.

Rooms are massive, beautifully designed, and immaculate with excellent water pressure and comfortable beds. Staff consistently goes above and beyond with genuine hospitality. The restored hotel feels elegant and quiet with stunning public spaces, though rooms have limited fridge space and in-room dining takes longer than expected.

The Civilian offers stunning views, beautiful decor, and exceptional staff who celebrate special occasions. Rooms are small and tight on bathroom privacy, but clean and comfortable enough for short stays. The rooftop bar and onsite restaurant are strong perks, and the Times Square location can't be beat.

Rooms are spacious and well-maintained with great views, but the hotel struggles with climate control issues and inconsistent service. Check-in delays happen, and staff feel rushed during busy periods. Expect to pay luxury prices for hit-or-miss hospitality.

Great location in Times Square with excellent views, but check-in moves slowly due to understaffing and the massive 2000-room size causes elevator delays. Rooms are clean and modern though average in size, and city noise reaches even higher floors. Staff quality varies widely.

Spacious, quiet rooms with excellent Times Square views. Staff goes out of their way to welcome guests and remember details. Rooms show some wear but outstanding service makes up for it.

Spacious rooms with working kitchenettes suit longer stays well. Location near World Trade Center and subway beats everything else. Staff ranges from exceptional to indifferent, breakfast is basic, and prices run three to five times higher than other Residence Inns.

Rooms feel luxurious and comfortable with impressive design details. Staff quality varies wildly—some go above and beyond while others feel cold and detached. Food and dining are excellent, but the high price doesn't always match the experience.

Rooms are spacious, clean, and well-designed with nice views and good showers, though the hotel shows age. Staff is mostly friendly but inconsistent. Location in SoHo beats Times Square crowds, with quick subway access to Broadway. Room service quality varies, and the hotel hides policies until checkout.

Rooms are spacious and clean with stunning city views and excellent bathrooms, but noise from the Times Square location disrupts sleep. Staff provides exceptional service. The hotel is smaller in person than photos suggest.

Staff treats you exceptionally well and the location near Central Park is excellent. Rooms are clean and quiet with comfortable bedding, though some guests found the decor dated and views limited. One guest reported a shower mold issue that didn't get fixed.

Rooms are spacious and clean with comfortable firm beds, but noise from ice machines, mini fridges, and adjacent rooms disrupts sleep for some guests. Staff consistently impress with friendly service and helpful attention. The Grand Central location puts you steps from transit and major attractions without Times Square chaos.