București, Romania

Staff treats you well and the location rocks, but the five-star decor doesn't hold up close. Rooms are clean and comfortable with nice beds, though bathrooms feel mismatched and dated details remind you it's not truly luxury.

Staff goes out of their way to help you. Rooms are clean and comfortable. The spa, pools, fitness center, and business lounge all work well. Breakfast is good and generous.

The hotel sits in an excellent old town location with spacious, clean rooms, but guests report hard mattresses, cramped bathrooms, and significant noise from hallways and streets. Breakfast crowding frustrates many, and room service is unreliable. Staff are generally friendly when you catch them.

Clean rooms with comfortable beds and good amenities, though storage space is tight. Staff go out of their way to help guests. Great breakfast selection and convenient city location. Reviews focus heavily on individual staff members rather than hotel features.

Staff go the extra mile with attentive service. Rooms are spacious but one guest found them outdated and shabby. The location near the Athenaeum is convenient, though the spa isn't on site and breakfast happens at a different hotel.

Rooms are spacious, immaculately clean, and beautifully designed. The building is a stunning restored bank with a unique vault bar that guests love. Staff are attentive and helpful, though basement bar noise bothers some guests and parking requires a nearby garage.

Staff treats you well and the pool and spa impress guests. Rooms are clean and modern but showers have weak water pressure and some tile repairs show wear. The hotel sits 20 minutes from old town Bucharest.

Rooms are spacious but old with thin walls that let noise through. Temperature controls don't work well and you'll hear neighbors and hallway activity. Staff quality varies wildly from excellent to unprofessional, and the Lebanese restaurant is good but slow.

The hotel sits in a great location near Old Town, but rooms have serious problems. Guests report overheating you can't fix, noise from the boulevard, outdated bathrooms with rust and leaks, and hallway cigarette smells despite the no-smoking policy. Staff help when you push them, but the physical space needs major work.

Epoque delivers luxury rooms with comfortable beds and top cleanliness in a quiet residential area near Cismigiu Park. Staff go above and beyond with excellent service and dining. Skip this hotel if you travel with babies or need accessible facilities, as it lacks baby changing areas and uses the disabled toilet for storage.

The bed and bathroom are comfortable, but the hotel is aging, overpriced, and lacks maintenance. Staff are friendly. The gym is now overcrowded with non-guests. Parking has no camera security and costs extra.

Spacious, clean rooms with excellent views sit in a prime central location near metro and Old Town. Beds are comfortable with good pillows, though some rooms show wear like damaged doors and broken fixtures. The spa feels dated, breakfast and restaurants serve quality food with attentive staff, and most guests loved staying here despite occasional maintenance issues.