Cincinnati, OH

Staff treats you well and the restaurant serves good food, but don't expect your room requests to be honored without follow-up calls. The hotel is clean and well-located downtown with nice finishes. Valet costs $48.

Rooms are spacious and quiet with comfortable beds and good temperature control, though some guests found worn bedding and minor maintenance issues like stains and rips. The location near downtown and attractions is convenient, and staff are generally friendly, but blanket availability can be a problem.

Rooms are spacious and clean with comfortable beds and updated bathrooms. Staff is helpful and professional. The hotel uses key card elevator access for security, sits in a good downtown location near attractions, and occasionally offers room upgrades.

Rooms need serious work. Guests report drafty windows, rotted trim, stained carpets, broken fixtures, crumbling walls, and dirty bedding. The Art Deco lobby and downtown location are excellent, and staff is usually helpful, but your room will likely disappoint.

Staff genuinely go out of their way to help you. Rooms have comfortable beds and great tubs, but parking and building access are frustrating, housekeeping sometimes forgets towels, and windows face an ugly abandoned building next door.

Hotel is clean and quiet with good hot breakfast. Front desk staff go out of their way to help. Request a front room because back rooms sit next to railroad tracks that wake you up at night. Pool is smaller than photos show.