Cincinnati, OH

Staff treats you well and the restaurant serves good food, but don't expect your room requests to be honored without follow-up calls. The hotel is clean and well-located downtown with nice finishes. Valet costs $48.

Rooms are spacious and quiet with comfortable beds and good temperature control, though some guests found worn bedding and minor maintenance issues like stains and rips. The location near downtown and attractions is convenient, and staff are generally friendly, but blanket availability can be a problem.

Clean spacious rooms with comfortable beds and updated bathrooms. Staff provides friendly helpful service. Building uses security key cards for elevators and the downtown location puts you near attractions.

Rooms need serious work. Guests report drafty windows, rotted trim, stained carpets, broken fixtures, crumbling walls, and dirty bedding. The Art Deco lobby and downtown location are excellent, and staff is usually helpful, but your room will likely disappoint.

Rooms are comfortable with great beds and some have whirlpool tubs, but parking is a hassle with broken elevators and dark stairwells, housekeeping misses towels, and window insulation is poor. Staff goes above and beyond to make up for it.

Hotel is clean and quiet with good hot breakfast. Front desk staff go out of their way to help. Request a front room because back rooms sit next to railroad tracks that wake you up at night. Pool is smaller than photos show.