Edmonton, AB

Rooms vary widely in size and condition. Some guests found them spacious and clean, others complained they felt small and dated with uncomfortable pillows. Staff are consistently friendly, breakfast is good, and the on-site dinner theater is a plus, but value depends on price paid.

Rooms are clean and comfortable with great bathrooms. Staff goes hard to help you, especially during emergencies. Breakfast is solid but they clear it aggressively before the posted end time. Expect noisy hallways at night since the hotel doesn't manage guest noise well.

Rooms are spacious with comfortable beds and good amenities, but cleanliness varies wildly from spotless to stained sheets and dirty dishes. Staff friendliness is hit or miss depending on who works your shift. Bathroom glass doors offer poor privacy with lights on.

Staff treats you well and the restaurant is solid, but the hotel itself needs work. Rooms have maintenance issues like scratched doors, broken fixtures, and stained carpets. Noise from younger guests can disrupt sleep, and amenities like the pool and hot tub frequently go down for maintenance.