Guayaquil, Ecuador

Rooms are clean and comfortable with good views of the boardwalk. Staff are friendly and attentive, though the kitchen sometimes undercooks dishes like risotto. The location near the waterfront makes it a solid choice for Guayaquil layovers.

The bed is exceptionally comfortable with perfect pillows and a light fluffy comforter. Rooms stay clean, AC works well, and staff treat guests with genuine warmth and professionalism. The breakfast buffet offers huge variety and the location sits near the airport with free shuttle service.

Staff treats you exceptionally well and goes above and beyond. Most guests praise spacious clean rooms with good beds and restaurants, but one person got a moldy old room with broken AC after a reservation change. Breakfast is excellent.

Rooms vary wildly between guests. Some find them spacious and nice, others say they're plain and cheap-looking with paper-thin walls that let you hear neighbors clearly. Staff quality is consistently good, but the airport shuttle sometimes fills up and becomes unavailable.

Rooms are clean and comfortable with good beds and nice park views, but musty smells bother some guests. The restaurant serves excellent breakfasts and staff are helpful. The hotel looks neglected compared to years ago and advertises amenities like jacuzzis that require unavailable reservations.

Rooms are spacious and clean with good wifi. The hotel sits next to a mall with restaurants and shops, plus airport shuttle service. Staff are friendly. One guest noted the property needs updating and the hotel demands full payment upfront, which felt transactional.

Rooms are clean, spacious, and comfortable, but noise from restaurant parties reaches guest rooms badly and staff won't fix it. Wifi blocks streaming. Location near airport works for quick stops. Watch out for surprise charges at checkout.

Guests report wildly different experiences. Some praise clean rooms and excellent staff, while others describe mold, bad smells, and broken electrical outlets. The hotel either delivers luxury service or feels like a neglected 1980s property, and theft from storage is a concern.

Noise from weekend nightlife keeps guests awake until 3am, so expect city sounds if you want a city view. Rooms lack full-length mirrors and offer good views. The location near Malecón 2000 puts you close to restaurants and walking areas, though heavy military presence nearby makes some travelers uncomfortable.

Rooms are small, dirty, and nothing like the online photos. Bathrooms leak, beds are uncomfortable with tiny pillows, and sheets often aren't changed. Staff service ranges from helpful to hostile, the restaurant overcharges, and the location sits on a dangerous road.

Rooms are modern, clean, and comfortable with great water views, but soundproofing between rooms is weak. Staff quality swings wildly—some guests praise their kindness while others report they were watched constantly and treated with hostility. The rooftop restaurant and bar deliver solid food and views.

The hotel has thin walls and poor soundproofing, so you hear neighbors and outside noise from riverside bars and construction. Rooms need maintenance fixes. The breakfast buffet impresses, staff are friendly, and the location near Puerto Santa Ana is good. Confirm payment terms before booking since one guest reported unexpected charges.