Hamburg, Germany

Beautiful converted factory building with spacious, stylish rooms that guests praise for cleanliness and design. Staff is friendly but sometimes inconsistent with problem-solving. Parking is difficult, breakfast costs extra at EUR 52, and the sauna rental is expensive with a two-hour minimum.

Rooms are modern, quiet, and comfortable with good beds. Staff is friendly and attentive, breakfast is excellent. Parking sits 300 meters away and can be difficult in bad weather, and the front desk is sometimes hard to reach by phone.

Rooms consistently well-reviewed across 5,826+ guest reviews.

Rooms are small but clean with good bedding, a Nespresso machine, and decent storage. Staff are polite and helpful. The location near the central station is excellent, though housekeeping occasionally misses refills or bed service.

The hotel sits in a great harbor location with clean, comfortable rooms and excellent beds. Staff treats you well and breakfast impresses. Guests return here repeatedly because it balances charm with modern updates, though some find the breakfast buffet could improve.

The rooms are spacious with good beds and nice views. Staff delivers exceptional service with genuine attention to guests. Amenities include a spa, sauna, and heritage bar, though wifi and EV charging are slow.

The cramped rooms have poor layouts, thin doors that let in hallway noise, and uncomfortable small pillows. Street-facing rooms get traffic noise. Staff are friendly and helpful, but breakfast is repetitive and overpriced, and climate control doesn't work well when temperatures drop.

Small rooms in quirky container style work better visually than practically. The bed is comfortable but AC sometimes fails in heat. Staff are friendly and helpful. Breakfast is excellent. Slow elevators mean you'll use stairs often.

Rooms are clean and modern with good comfort, but noise from neighboring guests is a real problem and reception doesn't handle complaints well. Breakfast offers plenty of options and the rooftop bar is solid, though the main restaurant often closes. Staff at reception are helpful and friendly.