Hamburg, Germany

Rooms are modern, quiet, and comfortable with good beds. Staff is friendly and attentive, breakfast is excellent. Parking sits 300 meters away and can be difficult in bad weather, and the front desk is sometimes hard to reach by phone.

Rooms consistently well-reviewed across 5,826+ guest reviews.

Rooms are small but clean with good bedding, a Nespresso machine, and decent storage. Staff are polite and helpful. The location near the central station is excellent, though housekeeping occasionally misses refills or bed service.

Rooms are thoughtfully designed with good amenities, but thin walls let you hear neighbors clearly and temperature control fails. Don't expect housekeeping unless you request it. Staff are often unfriendly and reluctant to help. The central location is excellent, so book it for short stays only.

The rooms are spacious with good beds and nice views. Staff delivers exceptional service with genuine attention to guests. Amenities include a spa, sauna, and heritage bar, though wifi and EV charging are slow.

The cramped rooms have poor layouts, thin doors that let in hallway noise, and uncomfortable small pillows. Street-facing rooms get traffic noise. Staff are friendly and helpful, but breakfast is repetitive and overpriced, and climate control doesn't work well when temperatures drop.

Rooms are spacious and clean with nice harbor views. Trains run nearby and cause noise, especially early morning. The location works well for getting around Hamburg, but the restaurant is tiny and requires reservations for dinner, parking is scarce, and breakfast costs extra.

Rooms are clean and functional with good beds, but street noise is a real problem on front-facing rooms so request the back. Staff quality varies wildly and English speakers aren't guaranteed. Location near S-bahn and bus stops works well.

Small rooms in quirky container style work better visually than practically. The bed is comfortable but AC sometimes fails in heat. Staff are friendly and helpful. Breakfast is excellent. Slow elevators mean you'll use stairs often.

Rooms are clean and comfortable with good beds but very small and lacking basic amenities like water bottles, coffee makers, or minifridges. Staff is friendly and helpful. The area feels industrial with few nearby restaurants, though public transport is close.

Rooms are clean but small with poor soundproofing. Self-service check-in takes effort. Staff quality varies wildly, from unhelpful to exceptionally kind. Great location near transit and city center.

Rooms are clean and comfortable with good beds, outlets, and spacious bathrooms. The kitchen and location near the station work well for travelers. Staff quality varies significantly, with most being friendly and helpful but occasional rude behavior from certain staff members.

Rooms are clean and modern with good comfort, but noise from neighboring guests is a real problem and reception doesn't handle complaints well. Breakfast offers plenty of options and the rooftop bar is solid, though the main restaurant often closes. Staff at reception are helpful and friendly.