Minneapolis, MN

Beds are comfortable but showing wear. Rooms have character and decent amenities like coffee makers and minifridges. Service quality varies wildly: staff are friendly but often lack knowledge, and housekeeping knocked on occupied rooms at 7 a.m. The $30 resort fee feels unjustified and breakfast credits don't match advertised amounts.

Rooms vary wildly in quality and cleanliness. Walls are paper thin so you hear neighbors clearly. The historic building has charm but outdated carpeting, small elevators, and potential maintenance issues like broken heat and hot water. Staff friendliness depends on who you encounter.

Rooms are spacious and clean with good downtown views, but expect weak shower pressure, poor temperature control, and blackout blinds that don't block light. Parking is expensive and cramped. Staff is helpful, breakfast quality varies by what you're told at check-in.

Staff here are genuinely friendly and helpful. Rooms are clean and spacious but have real issues: uncomfortable pillows, oddly small beds, poor layout with limited side tables and towel hooks, and maintenance problems like weak AC and broken elevator buttons. Watch for sneaky upcharges at check-in.

Beds are hard and uncomfortable. Showers leak and have slippery glass enclosures with difficult knobs. Staff stays kind and helpful, but you'll battle maintenance issues like broken thermostats and clogged toilets. Parking costs extra unless you book underground spots ahead.

Staff delivers exceptional service and kindness. Rooms are clean with good views, but beds disappoint some guests and pillows feel cheap. Breakfast costs extra despite the hotel charging premium rates.

Rooms are spacious but dirty with stuff under beds, uncomfortable beds, and worn facilities. Check-in delays regularly stretch to hours, and staff fumbled digital keys and room assignments. Free breakfast and parking are pluses, but expect a tired hotel that doesn't maintain basic standards.