Mumbai, India

Staff treat guests warmly and go out of their way to help. Rooms vary in quality and style, so request a renovated one. One guest reported discriminatory treatment based on appearance, which the hotel addressed inadequately.

Rooms are clean and comfortable with good maintenance. Staff members go above and beyond to help guests. The hotel handles events well and serves quality food, though some guests noted furniture and hygiene could improve.

Spacious, spotless rooms with stunning Arabian Sea views and comfortable beds. Staff anticipates your needs and delivers exceptional service. Great location on Marine Drive with access to restaurants and pool area, though one guest had a checkout dispute that required an apology cake.