Nairobi, Kenya

Spacious, spotless rooms with comfortable beds and thoughtful design make nights restful. The staff consistently go out of their way to help guests with genuine care. Breakfast offers excellent hot and cold options with fresh food replenished throughout service.

Staff excel at service and make guests feel valued. Rooms are clean and comfortable with good suite options. The mall location is convenient, though gala dinner food options need improvement.

Rooms are spacious and clean. Staff go above and beyond with genuine warmth and helpful service across every department. Food quality is exceptional, especially breakfasts with fresh fruits and made-to-order items.

Spacious, clean rooms with great views. Staff treats you like family across every department. Food is excellent with daily variety, and the rotating restaurant on the 24th floor is a standout feature.

Rooms are clean and spacious with comfortable beds, though sheets feel rough. Staff are consistently friendly and helpful. The hotel offers good food, a rooftop pool, and reliable shuttle service to the airport.

Rooms are comfortable and well-maintained with good attention to detail. The hotel has great ambiance, food, and helpful staff, but AC failures happened and Wi-Fi cuts off at 5pm. Management responds slowly to problems.

Staff deliver genuine warmth and competence. Suites are beautifully decorated and spacious. Breakfast excels with variety and quality. Gym is well equipped with knowledgeable trainers. Note that the steak restaurant was closed during at least one guest's stay, so verify dining options before booking.

Rooms are modern and spacious with good maintenance. Staff are genuinely helpful and meals are solid with strong breakfast options. Watch out for construction noise if renovations are happening when you visit.

Rooms are clean and comfortable with excellent beds. Staff are friendly and helpful, food is a highlight, and the location works well for airport travelers. Some guests found it pricey and noted minor maintenance issues like a broken shower.

Comfortable beds and clean rooms with good views from the rooftop pool. Staff consistently go out of their way to help. Airport location means convenient shuttles with no airplane noise problems.