Nairobi, Kenya

Spacious, spotless rooms with comfortable beds and thoughtful design make nights restful. The staff consistently go out of their way to help guests with genuine care. Breakfast offers excellent hot and cold options with fresh food replenished throughout service.

Staff excel at service and make guests feel valued. Rooms are clean and comfortable with good suite options. The mall location is convenient, though gala dinner food options need improvement.

Rooms are clean and spacious with comfortable beds, though sheets feel rough. Staff are consistently friendly and helpful. The hotel offers good food, a rooftop pool, and reliable shuttle service to the airport.

Rooms are comfortable and well-maintained with good attention to detail. The hotel has great ambiance, food, and helpful staff, but AC failures happened and Wi-Fi cuts off at 5pm. Management responds slowly to problems.

Staff excel with genuine warmth and attentiveness. Rooms need work: beds run soft, carpets smell strong, showers leak water, and wifi drops out. Historic gardens and heated pool offset the aging infrastructure.

Rooms are modern and spacious with good maintenance. Staff are genuinely helpful and meals are solid with strong breakfast options. Watch out for construction noise if renovations are happening when you visit.

Spacious, clean rooms with older furnishings but solid comfort. Staff treats you well and goes out of their way to help. Good gym and sauna, nice city views, and convenient location near the university.

Beautiful rooms with a nice pool, excellent food, and genuinely friendly staff. The service can feel pushy and intrusive. Watch out for surprise charges on early check-in and breakfast fees.