Palm Springs, CA

The staff are friendly and helpful, but the rooms need work. Expect worn beds, loose faucets, damaged ceilings, and peeling screens. The pool area and location are good, though some guests had no complaints while others found maintenance issues throughout.

Staff are friendly and helpful, but food service and pool bar are slow. Rooms are spacious and comfortable with updated bathrooms, though the hotel feels dated overall. Location puts you two blocks from downtown with easy walkability to shops and restaurants.

Rooms are huge and clean with full kitchens and living areas, but only one bathroom in two-bedroom suites. Internet is slow and drops constantly. Furniture in living areas is uncomfortable. Staff is friendly. Pool is nice. Location works if you have a car.

Rooms are small with high windows, broken curtains, weak showers, no coffee or water, and ground floor units feel unsafe. The pool is beautiful and staff are friendly, but service can be dismissive. Hot tub chlorine levels damaged swimwear and management refused to help.