Phoenix, AZ

Rooms are spacious and clean with good amenities, though bathrooms need updates and some maintenance issues exist. Staff consistently delivers excellent service. The downtown location puts you near shopping and restaurants, and common areas impress, but the restaurant food disappoints.

Rooms are spacious and quiet with comfortable beds, but staff service swings wildly from excellent to completely absent. You'll pay premium prices for dated facilities, overpriced food, and broken amenities like room phones that nobody fixes.

Rooms are outdated with humidity problems, broken fixtures, and bugs entering through door gaps. Staff quality varies wildly from friendly to rude and judgmental. The property sprawls across hills with difficult parking, but offers great amenities like pools, hiking trails, and bikes.

Rooms are old and dirty with worn carpets, missing microwaves, and limited storage. Staff consistently deliver great service. The water park and pool close unexpectedly during renovations, and amenities like streaming services are unavailable, so check what's operating before booking.