Raleigh, NC

Clean rooms with great beds, friendly staff who actually help you out, and a free airport shuttle that works well. The rooftop pool and luxury suites are nice if you book one. Everything feels well run here.

Spacious clean rooms with reliable AC. Staff goes out of their way to help you, from early check-in to lost item recovery. Breakfast beats typical hotel food with good variety, and the location sits near restaurants and shops with easy highway access.

Rooms are clean, modern, and comfortable with good desk space and nice views of the bell tower. Staff quality varies but some are genuinely helpful. The hotel honors a loyalty card program inconsistently and may refuse to apply rewards on prepaid bookings, which frustrated repeat customers.

Spacious rooms with kitchenettes and good views sit in a walkable location near restaurants and shops. Staff consistently help guests solve problems fast. Parking costs $25 to $30 daily, which guests find annoying. Breakfast rotates daily options and the gym works fine for basic workouts.

Rooms are spotless with comfortable beds, good showers, and kitchenette amenities. Staff consistently goes above and beyond, even discounting rates during emergencies. Location near Raleigh works well with a gas station directly across the parking lot.

Rooms are spacious, clean, and well-designed with comfortable beds and modern bathrooms. Staff consistently goes above and beyond to help guests. The on-site restaurant serves good food, though breakfast and all-day coffee aren't free.

Rooms are large, clean, and comfortable with quality bedding. Staff are genuinely helpful and friendly. The free breakfast is good and the location near NC State keeps you about 10 minutes from downtown. Hot tub doesn't always work properly and the HVAC system runs loud, but guests return anyway.

Rooms are spacious, clean, and comfortable with good beds. Staff are friendly and helpful, offering shuttle service. The location requires awkward turning to access the hotel, and one guest had heating issues though management followed up well.

Rooms are spacious and clean with good soundproofing and blackout shades. Staff service is consistently helpful and friendly. Valet parking costs $35 and the hotel has a rooftop bar with downtown views, but lost items may not be recovered reliably.

The Casso delivers spacious, clean rooms in a trendy downtown location with excellent staff service. Beds run soft, and noise can be an issue depending on your room. The restaurant disappoints most guests, so eat elsewhere nearby.

Rooms are dated with uncomfortable furniture, flat pillows, and hard beds. Housekeeping misses details like dirty birdhouses and hair in pillows. Staff is friendly and helpful, but thin staffing slows bar service and breakfast lacks basic options. Sound travels easily between rooms.

Staff here genuinely care and go out of their way to help. Rooms are clean and comfortable with good beds, but noise bleeds through walls and parking spaces are cramped. The downtown location works great for work trips, though weekend prices jump high.

Clean, spacious rooms with good water pressure and quiet floors make this hotel comfortable. Staff excels at service but front desk billing errors happen, so verify your charges. Parking costs $12 and they charge for water bottles, but the restaurant, fire pit, and pond views are genuinely nice.

Spacious suite rooms with mostly good cleanliness, though one guest found soaked carpet and dirty mirrors. Staff consistently friendly and helpful, especially at breakfast. Free drinks and snacks at evening happy hour are a nice perk.

Rooms are spacious and clean with comfortable beds. Staff consistently goes out of their way to help guests. The free breakfast beats typical hotel offerings and the on-site bar is a nice bonus. Location lacks walkable options but sits near an arena and gas station.

Rooms are clean and spacious with good bathrooms and working AC. Staff quality varies wildly—some guests praise friendly service while others report rude front desk staff. Location near restaurants and the interstate works well, but appliances occasionally fail.

Rooms are clean with comfortable beds, but thin walls let noise through from hallways and parking lots. Maintenance issues pop up like broken toilets and faulty showers. Staff responds quickly but the overall experience feels basic and needs more attention to detail.

This hotel has serious cleanliness problems. Multiple guests found roaches in their rooms, and the property feels dated and poorly maintained despite decent staff and a nice lobby. Skip it unless you have no other options.

Clean, well-maintained rooms with comfortable beds and good soundproofing between units. Staff is friendly and helpful. Free hot breakfast is solid. Expect loud door slamming from exits and a tight parking lot, but prices are low and location near UNC Rex is convenient.

Rooms are clean and comfortable with good beds, but bathrooms run small and some have chipping paint. Staff consistently goes above and beyond with friendly service. Pool is cemented over and breakfast is limited unless you're a Diamond member.

Staff go out of their way to help you, rooms stay clean and comfortable, and the free breakfast plus evening drinks make it feel like good value. The location near shops and restaurants saves you travel time, and they fix problems fast.

Rooms are small with broken USB ports and loose outlets, though beds are comfortable. Mildew-smelling towels and noisy air units plagued some stays. Staff ranges from friendly and attentive to completely inattentive at check-in. Location is convenient but the property shows age and declining upkeep.