Raleigh, NC

Rooms are small without desks, beds are comfortable, but USB ports and outlets don't work reliably. Towels sometimes smell of mildew. Staff quality varies wildly from inattentive to exceptional. The property is aging and maintenance issues are piling up.

Staff treats you well and rooms are clean with comfortable beds. The bathroom is tiny and outdated with chipping paint. Pool is cemented over, breakfast is limited unless you're a diamond member, and the hotel charged one guest full price despite a weather cancellation.