Raleigh, NC

Rooms are clean and comfortable with great beds. Staff goes above and beyond to help guests, from front desk upgrades to shuttle drivers running errands. The rooftop pool and location near shopping make it convenient.

Rooms are clean and comfortable with good amenities. Staff goes out of their way to help with problems. The location puts you near shopping, dining, and restaurants without needing to travel far, plus you get free breakfast and airport shuttle service.

Spacious rooms with kitchenettes and good views of the park come clean and comfortable. The North Hills location puts grocery stores and restaurants within walking distance. Staff solve problems fast, breakfast rotates daily, and parking now costs $25 to $30 per day.

Rooms are spacious, clean, and well-designed with comfortable beds and modern bathrooms. Staff consistently goes above and beyond to help guests. The on-site restaurant serves good food, though breakfast and all-day coffee aren't free.

The rooms are spacious and clean with good blackout shades and quiet despite street noise. Staff is friendly and helpful. Valet parking costs $35 and the hotel has lost guest items without proper accountability, so don't leave valuables unattended.

The Casso has modern, spacious rooms with quality memory foam mattresses that run soft, huge windows with city views, and excellent cleanliness. Staff goes above and beyond, but the hotel is noisy and costs more than some guests expect for what it delivers. Location near downtown Raleigh is a major plus.

Rooms are small without desks, beds are comfortable, but USB ports and outlets don't work reliably. Towels sometimes smell of mildew. Staff quality varies wildly from inattentive to exceptional. The property is aging and maintenance issues are piling up.

Rooms feel dated with uncomfortable furniture, thin pillows, and hard beds. Housekeeping misses details like wrinkled comforters and hair on pillows. Staff delivers genuine kindness, but noise bleeds through walls and the restaurant feels neglected for a $400-per-night hotel.

Staff genuinely excel at service and go beyond expectations. Rooms are clean and comfortable with good beds, but thin walls let you hear neighbors clearly. Location works great for downtown but parking spaces are cramped and weekend prices spike.

Spacious suite rooms with good breakfast and friendly staff, especially during the complimentary evening happy hour. One guest found a soaked carpet and dirty mirror, suggesting housekeeping inconsistency. Location near shopping and dining works well for business travelers.

Rooms are spacious and clean with comfortable beds. Staff goes out of their way to help. The free breakfast beats most hotels, and the on-site bar is a nice bonus. Location near the arena works well, though little else is within walking distance.

Rooms are clean, spacious, and quiet with good water pressure and comfortable beds. Staff excels at service but the hotel has billing problems and charges $12 nightly for parking. Plan around the 8am water shutoff and check your invoice carefully at checkout.

Staff treats you well and rooms are clean with comfortable beds. The bathroom is tiny and outdated with chipping paint. Pool is cemented over, breakfast is limited unless you're a diamond member, and the hotel charged one guest full price despite a weather cancellation.