Rīga, Latvia

Spacious, quiet rooms and excellent service make this hotel a strong choice. The spa and rooftop restaurant stand out. Breakfast is good, though à la carte ordering can slow down. Location puts you steps from Riga's center and main sights.

Staff are friendly and helpful. Good breakfasts. The location near the Old Town square is excellent. Bathrooms need updates with awkward high tub steps and tight shower spaces. Smoking in the bar bothers many guests. Rooms vary, but some feel tired and dated for a five-star hotel.

Rooms are clean and modern with park views. The hotel sits in the city center in a quiet area, making it easy to explore Riga. Staff consistently delivers friendly, helpful service, and the breakfast includes good Latvian options.

Great location in Old Town with clean, modern rooms and friendly staff who go the extra mile. Most guests sleep well and enjoy the good breakfast, but one guest reported a windowless room, thin walls, and maintenance issues like a leaking kettle. Book carefully and request a room with windows.

Spacious, clean rooms with great views over parks and the Old Town sit steps from main sights. Staff are genuinely helpful and breakfasts impress, but minor maintenance issues and a basic wellness area fall short of true 5-star standards. Pool and sauna exist but feel underwhelming for the price.

Rooms are spacious with high ceilings and comfortable beds, but the old building has squeaky floors, drafty windows, and dirty walls despite clean floors. The spa and gym need better maintenance and cleaning. Staff are friendly, breakfast is good, and the location is excellent, but expect heating issues and minor maintenance problems.

Beds are genuinely comfortable and rooms stay clean, but traffic noise from the main street disrupts sleep and heating can't cool below 22 degrees in winter. Breakfast is solid with good variety. Staff are friendly and helpful, and the location works well for airport access and getting downtown.

Staff excel and the spa impresses, but rooms are a mixed bag. Some guests get spacious, comfortable rooms with great views, while others find theirs cramped like a ship cabin with poorly maintained details. Breakfast is excellent.

Clean, comfortable rooms with good views from higher floors and solid breakfast that exceeds expectations. Staff treat you well and handle problems smoothly. Water pressure and temperature issues plague the plumbing, and beds run soft.

Rooms are clean and comfortable with good heating and park views, but expect signs of wear like broken lightbulbs and taped windows. Staff are friendly and helpful. Breakfast impresses, but the sauna floor is dangerously slippery and the hotel hasn't fixed it despite years of complaints.

Rooms are spacious and clean with great river views, though some guests found mattresses and furniture excessive. The spa requires advance booking and has limited availability. Staff quality varies dramatically, and breakfast excels, but the hotel sometimes fails to deliver promised extras.

Rooms are spacious with decent furnishings but show wear and age from the 90s. The location on the Daugava River is excellent with a great rooftop restaurant and good breakfast. One guest reported a serious staff assault incident, and reception staff have communication problems, though prices are reasonable for what you get.

The location can't be beat, but rooms feel tired with worn carpets and dated decor. Beds are comfortable and bathrooms stay clean, though soundproofing is weak so you'll hear neighbors. Staff go above and beyond to help, making the experience pleasant despite the aging building.

Thin walls let you hear neighbors clearly. Rooms are small with few outlets and cheap toilet paper, though beds are comfortable. Housekeeping skips cleanings on multi-night stays. The spa's jacuzzi is cold and tiny. Staff ranges from friendly to arrogant. Location near old town is excellent.

Thin walls let noise through from neighbors. Rooms are small and sometimes dirty with mold in bathrooms. The spa is cramped and often crowded with drunk people, so skip it unless free. Staff helpfulness varies, and they've made checkout mistakes.

Rooms are comfortable with good beds and river views, but temperature control is unreliable. Breakfast is decent with dietary options, though dinner disappoints. Staff stay friendly despite frequent operational issues like broken parking gates and unresponsive maintenance.

Rooms have serious maintenance issues: broken bathroom tiles, water damage, mold smells, and thermostats that don't work. Breakfast is cramped and slow with long waits. Location is excellent next to shopping, but the hotel overcharges for parking and spa while delivering poor four-star quality for the price.

Rooms are clean and comfortable but tight for storage, with some guests reporting they run cold. The central location near Old Town is excellent, staff is friendly, and the breakfast buffet is solid. It's a good value 3-star hotel, not a true 4-star property.

Location beats the rooms. Hotel sits central with easy airport access and shopping nearby, but expect small, hot spaces with noise from the street. Staff are reliable and breakfast is decent. Cleanliness and value keep guests coming back despite mediocre comfort.