Rotorua, New Zealand

Staff treat you well and the location works for exploring town. Rooms vary in quality: some need maintenance and cleaning upgrades, while others feel comfortable with good beds. Noise from kitchen ventilation affects certain ground-floor rooms, so request a higher floor.

Rooms are clean and spacious but beds range from comfy to too soft. Noise from upper floors, especially kids running around, bothers many guests. Expect outdated furniture, broken amenities like spa tubs and WiFi, and no in-room perks like biscuits or tea.