Rotorua, New Zealand

Spacious rooms with remarkable views, excellent food with changing daily menus, and staff who genuinely help plan your activities. The winding drive from Rotorua takes effort but guests consistently say it's worth it.

Spacious rooms arrive warm and clean with everything you need. Kids enjoy the creek, pool, games room, and playground while parents appreciate the calm vibe, excellent coffee, and convenient location outside town near attractions.

Large comfortable rooms with stunning lake views and well-maintained gardens create a peaceful setting. Staff consistently go out of their way to help with everything from dining switches to dinner reservations. Hot tubs overlook the lake and meals are excellent, though the decor leans glitzy.

Spacious cabins sit lakeside with good views, and staff treats guests warmly. The grounds offer peaceful outdoor spaces, a pool, and dining options, but the on-site restaurant serves small portions at high prices. Location sits outside the city center but near attractions.

Rooms are spacious, clean, and well-equipped with kitchenettes and laundry facilities, but the building feels dated and noise travels between units. Staff are friendly and the central location puts restaurants and attractions nearby. Limited reception hours and parking hassles during weekday business hours are drawbacks.

Rooms are spacious, modern, and clean with comfortable beds and good amenities, but the property sits on a busy highway with constant heavy truck noise and vibrations. Most guests stay one or two nights; noise and industrial location are real drawbacks if you want peace.

Staff are genuinely friendly and the lakeside location feels peaceful. Rooms are aging and mattresses vary wildly from acceptable to uncomfortably soft. Breakfast quality swings between disappointing and good depending on your needs.

Rooms feel dated and ordinary with poor showerheads, weak lighting, and no elevators to upper floors, though beds are comfortable and clean. Staff are friendly and breakfast is good, but the hotel needs serious upgrades to justify its price. Geothermal sulfur smell is noticeable nearby.

Rooms are spacious with good views but dated and often dirty, with broken in-room spas and stained fixtures. Staff are friendly and food is good, but the property needs serious maintenance work. Avoid the restaurant after 9pm and book upgrades to get better condition rooms.

Rooms are spacious and comfortable with soft beds, but the hotel looks dated and needs upkeep. Staff are friendly but check-in moves slowly. Parking costs $15 undisclosed at booking, and the small pool lacks readily available towels.