San Antonio, TX

Staff goes hard and treats you right. Rooms are spacious and clean with good daily housekeeping. Valet parking costs $70, self-park is $44, but you're steps from the River Walk and Convention Center.

Rooms are spacious and clean with good beds and River Walk views, but they're dated, dark, and thin windows let in street noise and construction sounds. Staff and location are excellent. One guest found it overpriced for the room quality.

Rooms are comfortable with great Riverwalk views, but cleanliness is inconsistent. Staff service ranges from excellent to inattentive, and management has mishandled guest situations poorly. Location near the convention center and Riverwalk makes it convenient despite these issues.

Riverwalk location is excellent with stunning views. Rooms are clean and updated, though pillows smell bad to some guests. Staff consistently treats you well from valet to front desk. Parking costs $50 unless you use the app for discounts.

Rooms are outdated and dirty with dust, mold on lampshades, and foggy bathrooms. Management ignores problems and doesn't follow up on serious issues like missing items. A train runs at night and keeps you awake.