San Antonio, TX

Riverwalk location is excellent with stunning views. Rooms are clean and updated, though pillows smell bad to some guests. Staff consistently treats you well from valet to front desk. Parking costs $50 unless you use the app for discounts.

Rooms are outdated and dirty with dust, mold on lampshades, and foggy bathrooms. Management ignores problems and doesn't follow up on serious issues like missing items. A train runs at night and keeps you awake.