Sarajevo, Bosnia and Herzegovina

Clean, comfortable rooms with river views and very good beds. Staff go out of their way to help. One guest had a noise problem during their stay and front desk didn't resolve it well, so sound insulation might be an issue.

Great location in the city center with river and mosque views. Beds divide opinion: some sleep brilliantly, others find them rock hard. Rooms get bright early from street-facing windows with poor curtains, and lack sufficient lighting inside.

Renovated rooms are spacious and clean with good showers, but outdated corridors and common areas show poor maintenance. Staff are friendly but inconsistent with housekeeping. The hotel advertises amenities like pools and parking that don't exist or require extra fees, and breakfast quality varies wildly.