Sarajevo, Bosnia and Herzegovina

Clean, comfortable rooms with river views and very good beds. Staff go out of their way to help. One guest had a noise problem during their stay and front desk didn't resolve it well, so sound insulation might be an issue.

Great location in the city center with river and mosque views. Beds divide opinion: some sleep brilliantly, others find them rock hard. Rooms get bright early from street-facing windows with poor curtains, and lack sufficient lighting inside.