Savannah, GA

Staff here goes above and beyond, and the riverfront location is excellent. Rooms are clean and spacious but aging, with uncomfortable beds and temperamental climate controls. You're paying for the location and service, not the room quality.

The hotel sits on a busy street so expect road noise day and night. Rooms are smaller than typical DoubleTree properties, generally clean though dust sometimes accumulates on furniture. Valet parking costs $45 nightly. Staff are friendly and helpful overall, but the front desk may not be upfront about maintenance problems like faulty showers.

Beds and cleanliness are solid, but noise from outside is a major problem. Rooms lack basic amenities like fridges and coffee makers. Staff is friendly and the location is excellent, but bland food and maintenance issues frustrate guests.