Savannah, GA

Rooms vary wildly in quality and noise levels. Some guests sleep soundly in clean, spacious rooms while others get kept awake by bar noise until 3am. Elevators break down frequently and building maintenance needs work, but the converted power plant space and art collection impress guests.

Staff excels at every touchpoint and genuinely helps guests. The prime downtown location puts you steps from restaurants and attractions, though noise from church bells and street music can disrupt sleep. Comfortable beds, clean modern rooms, and free perks like bikes and s'mores make the stay memorable.

Rooms are comfortable and clean with good amenities, but housekeeping inconsistently services them and maintenance issues appear regularly. The location near squares and restaurants is excellent, and staff are genuinely helpful. Expect a busy hotel where valet costs money you don't need to spend.

Spacious rooms with comfortable beds and good views, but housekeeping fails to clean during the day. Breakfast is excellent but chaotic. Bar staff are rude, parking costs forty dollars daily, and restaurant food is overpriced.

Staff treats you exceptionally well and the riverfront location puts you steps from everything. Rooms have character and comfortable beds, but cleaning varies and noise from the street reaches even upper floors. Firm mattresses and minor maintenance issues bother some guests, though most overlook them for the overall experience.

Staff here goes above and beyond and the location beats any rival. Rooms need work though. Beds are uncomfortable, climate control doesn't work right, and bathrooms are outdated. You pay for the riverside location and service, not the room itself.

Beds are comfortable and rooms are clean with nice views. Staff consistently goes above and beyond with personal service. Room amenities fall short for the price: one robe for two guests, limited coffee options, and starbucks burns breakfast sandwiches.

Rooms are smaller than typical DoubleTree units with occasional dust and cold showers, though beds are comfortable and housekeeping is daily. Road noise hits hard from the busy street. Staff ranges from friendly and helpful to evasive about problems, and valet parking costs $45 nightly.

Staff goes above and beyond for guests. Rooms are clean with comfortable beds, and river-view balconies offer great ship-watching. Parking costs $40 nightly, but a cheaper city garage sits next door. One guest got an unusable room with no alternatives available.

Rooms are clean and spacious with comfortable beds and good temperature control. Street noise from traffic is a real problem since you park outside your room. Check-in is fast, breakfast is basic, and you're a 10-minute drive from downtown Savannah.

Great location in historic district puts you near everything, but expect mandatory 45 dollar valet parking and potential pest issues. Rooms are clean and comfortable when problem-free, though some guests reported bedbugs and flea bites. Staff are consistently friendly and helpful.

Rooms are clean with good river views and quiet despite nearby roads, but beds feel old and uncomfortable. Staff friendliness varies wildly from warm to unwelcoming. Ongoing elevator outages and construction mess with access, and breakfast deals don't cover full meals for families.

Guests praise the location, staff friendliness, and clean rooms with comfortable beds, but the hotel has serious problems. Noise from outside penetrates rooms badly, standard rooms have cramped bathrooms with doors opening next to toilets, and many amenities like fridges and balcony chairs are missing. Food quality is bland and disappointing for the price.