Surabaya, Indonesia

Rooms are spacious, clean, and well-designed with comfortable beds and good city views. Staff excel at service, though check-in can be slow and elite members report inconsistent perk delivery. Breakfast buffet impresses with varied options including dietary alternatives.

Rooms are huge and quiet with good city views, but you'll deal with inconsistent cleanliness, a broken bathroom door that won't lock, and poor check-in service. Breakfast quality varies wildly and staff friendliness depends on who handles you.

This old colonial hotel sits in a lively location with good access to the old town, but rooms and facilities show their age with water damage, thin towels, and inconsistent AC. The bed is comfortable and staff is friendly, though breakfast quality has declined and maintenance issues get slow responses. It works if you want cheap vintage charm, but expect worn bathrooms and budget corners.