Atlanta, GA

Rooms are clean and comfortable with great views from higher floors. Staff provides excellent service and the iconic atrium architecture impresses guests. Be aware that group check-ins can face major delays, and carpets are dated.

Staff here treat you like family, but rooms have real problems. AC breaks down, showers run scalding hot, and cleanliness varies wildly between rooms. Street noise is loud. You'll either get an amazing stay or a frustrating one.

Staff and location shine, but rooms are inconsistent. Some guests praise cleanliness and comfort while others report stains, broken lights, low water pressure, and ignored housekeeping requests. Expect mixed maintenance issues and hit-or-miss service reliability.