Atlanta, GA

Staff goes above and beyond with attentive service. Rooms are clean and spacious with great park views, but refrigerators run warm and bathrooms get humid after multiple showers. Location next to the aquarium and downtown attractions is excellent.

The hotel has great views and spacious rooms but is worn, dirty, and poorly maintained. Carpets are sticky, bathrooms are cramped, plumbing fails, and staff can't fix problems for days. The neighborhood has safety concerns and the high price doesn't match the actual condition.

Rooms are clean and comfortable with great views from higher floors. Staff provides excellent service and the iconic atrium architecture impresses guests. Be aware that group check-ins can face major delays, and carpets are dated.

Staff here treat you like family, but rooms have real problems. AC breaks down, showers run scalding hot, and cleanliness varies wildly between rooms. Street noise is loud. You'll either get an amazing stay or a frustrating one.