Birmingham, AL

Staff consistently delivers friendly, attentive service. Rooms have nice windows and showers, but electrical outlets don't work, light switches collect dirt, and beds feel slightly uncomfortable. Some rooms show water damage and stained curtains, so condition varies by floor.

Staff offers genuine Southern hospitality and remember regulars, but the building feels dated with dark hallways, dim rooms, and maintenance issues like noisy AC units. Breakfast buffet caused illness for at least one couple, and housekeeping moves slowly.

The Redmont is a beautiful historic hotel with a great rooftop bar and downtown location, but maintenance issues plague it. Guests report chipping paint, broken elevators, nonfunctional room amenities, dirty hallways, and inconsistent housekeeping. Staff ranges from warm and friendly to rude, and $40 parking is expensive for Birmingham.

This historic hotel looks fancy but has real problems. Rooms are clean and spacious with excellent beds and showers, but you'll face broken toilets, non-working fixtures, bad TV sound, and spotty maintenance responses. Valet parking costs $38 nightly with no dedicated garage, and staff won't offer compensation for issues.