Cleveland, OH

Rooms are large, clean, and comfortable with soft beds. Staff treat you well and the included breakfast and evening dinner with drinks save money. Parking costs $40 a night, but downtown location puts restaurants and attractions within walking distance.

The rooms are large, clean, and feature exceptionally comfortable beds with river views. Staff quality varies wildly: some deliver flawless service while others ignore frustrated guests. Valet parking costs $60 daily, which guests find excessive.

The hotel's main draw is its direct connection to Cleveland Clinic via skywalks, which guests love. Rooms are spacious and comfortable with good beds, though housekeeping is inconsistent—some guests report spotless rooms while others found serious cleanliness failures including blood stains on sheets. Staff quality varies but top employees go above and beyond for repeat guests.

Rooms are clean with comfortable beds and nice arcade views, but noise carries from events and hallways. Parking costs extra and old TVs lack streaming. Staff quality swings between genuinely helpful and rude, so your experience depends on who checks you in.