Cleveland, OH

Rooms are large, clean, and comfortable with soft beds. Staff treat you well and the included breakfast and evening dinner with drinks save money. Parking costs $40 a night, but downtown location puts restaurants and attractions within walking distance.

The rooms are large, clean, and feature exceptionally comfortable beds with river views. Staff quality varies wildly: some deliver flawless service while others ignore frustrated guests. Valet parking costs $60 daily, which guests find excessive.

Rooms are clean and comfortable with good beds and water pressure. Staff goes out of their way to help you. Parking costs $50 and is off-site, which guests find annoying for the price.

The hotel's main draw is its direct connection to Cleveland Clinic via skywalks, which guests love. Rooms are spacious and comfortable with good beds, though housekeeping is inconsistent—some guests report spotless rooms while others found serious cleanliness failures including blood stains on sheets. Staff quality varies but top employees go above and beyond for repeat guests.

Rooms are spotless with comfortable beds and good shower pressure. Staff are friendly and helpful, and the location works great for Cleveland Clinic visits with shuttle service. Breakfast service and management responsiveness are unreliable.

Rooms are clean with comfortable beds and nice arcade views, but noise carries from events and hallways. Parking costs extra and old TVs lack streaming. Staff quality swings between genuinely helpful and rude, so your experience depends on who checks you in.

Spacious rooms with walk-in showers and clean bathrooms attract most guests, though one visitor found dust and poor hallway maintenance. Staff consistently go above and beyond with personalized service. Parking costs over $50 nightly, which some find steep for downtown Cleveland.

The bed is clean and comfortable. Staff quality varies wildly - some employees ignore guests while the GM fixes problems professionally. Valet parking costs $48 daily with limited drop-off spots. One bathroom was dirty. Location near downtown restaurants and attractions makes up for inconsistent service.

Rooms are modern but cramped with a faulty bathroom door and streaming issues. The bar and valet service are solid. Staff friendliness varies wildly, and the hotel's cancellation policy enforcement is inflexible—expect difficulty reaching management if problems arise.

Rooms are clean and decent for the price, nothing fancy. Staff quality varies wildly—one guest praised exceptional service while another waited 20 minutes at the desk and got zero follow-up after a room access disaster. Breakfast and fire pit are solid perks.