George Town, Malaysia

Rooms are spacious, quiet, and immaculate with strong water pressure and excellent views, especially of the harbor. The bed is comfortable and the AC works well once you get past the confusing controls. Staff consistently go above and beyond, and the executive lounge and buffet meals impress guests.

Rooms are cramped and outdated with poor layout, broken fixtures, and light switches that control everything or nothing. Service varies wildly from exceptional to inattentive. Events and noise disrupt many nights, and key facilities like the spa are closed.

Rooms are clean, spacious, and comfortable with good AC and bedding. Staff are friendly and helpful. Early morning temple noise happens daily, wifi sometimes fails, the gym has broken equipment, and breakfast occasionally has flies, but the hawker food location and free parking make up for these issues.

Staff treat you exceptionally well and rooms are clean and comfortable with quality beds and pillows. Location puts you near shopping and Georgetown attractions. Breakfast buffet offers good variety, though power outages and occasional TV issues occur.

Rooms are spacious and quiet but show age and wear, with dated decor that some guests find charming and others find tired. The fantastic George Town location, generous local breakfast, and friendly staff make up for the aging building, though renovation work is underway. Bring a power adapter since most outlets don't work reliably.

Rooms are spacious and clean with good air conditioning and views, though beds run short for tall people. The rooftop pool stands out with its glass bottom overlooking the street, but the pool itself is cold and the bar food disappoints. Staff quality varies widely, from excellent to unfriendly, and the location near Komtar and street food is excellent.

Rooms are spacious, clean, and quiet with good water pressure and comfortable beds. Staff are friendly and helpful. One guest reported missing cash from their room after housekeeping, and the hotel refused to investigate further or take responsibility.