Indianapolis, IN

Rooms have comfortable beds but suffer from broken heating, poor water temperature control, and small bathrooms lacking grab bars. Elevators frequently break down. The downtown location offers walkable access to restaurants and attractions, though the hotel struggles with understaffing during events.

Rooms are clean and comfortable with good beds, though cleanliness varies wildly by stay. Front desk staff range from unhelpful to accommodating, but breakfast and maintenance staff consistently impress. Downtown location works great for events, and the included breakfast buffet satisfies most guests.

Rooms are dingy, dated, and uncomfortable with cheap linens, thin walls, and dusty vents. The location downtown is convenient, but the hotel charges aggressive smoking fees and lacks basic amenities like lobby coffee. Only book if you get a heavy discount.