Indianapolis, IN

Spacious suites come with jacuzzi tubs, saunas, and private pools that guests love, though cleanliness varies by room and some fixtures have low pressure or grime. Check-in is easy with pre-registration. The location sits in a run-down area off a busy road, but the quiet, private atmosphere makes it good for couples wanting to reconnect.

Rooms are spacious and clean with good views from upper floors. Staff is friendly and helpful. The main draws are free breakfast, free evening food and drinks at the Kickback, and a pool, which guests loved for families.

Rooms are spacious and clean with great views of the stadium. Staff consistently delivers exceptional service, especially in the executive lounge and bar. Parking signage is confusing, and elevator access varies by floor.

Staff excels at going above and beyond with upgrades and personalized service. Clean, spacious rooms with included breakfast and easy airport access work well for business travel. One guest got locked out late at night when the main door froze, creating a safety concern.

Spacious, spotless rooms with comfortable beds where guests sleep well. Rooftop pool overlooks the city. Staff goes out of their way to help, and breakfast is solid with fresh options daily.

Rooms are clean and modern in a great downtown location. The real draw is exceptional staff, especially at the lobby bistro where Heather delivers outstanding service and food including gluten-free options. Guests consistently praise the friendly, helpful team and often return.

Staff here genuinely goes above and beyond with warmth and helpfulness. Beds are comfortable and rooms are spacious, but expect potential issues like broken minifridge parts, finicky temperature control, and noise from nearby elevators depending on your location. The on-site bar and restaurant are solid.

Rooms have comfortable beds but suffer from unreliable climate control and poor water pressure issues. Elevators frequently break down. The downtown location puts you near restaurants and attractions, though bathrooms are small and lack accessibility features. Staff at the front desk are friendly and helpful.

Great location for Gainbridge events and downtown access. Staff is friendly and helpful. Rooms vary widely: some are spacious with excellent AC and beds, but lighting is poor in many rooms and some have maintenance issues like water stains and missing bathroom soap.

Train cars and historic charm attract guests, but small bathrooms, dark rooms without windows, and frequent train noise from active tracks below bother many. Friendly staff and walkable downtown location help offset dated decor and cramped spaces. Parking near the hotel is difficult.

Rooms are spacious and clean with good views, but thin walls let you hear neighbors. Staff excels at breakfast and service, though front desk moves slow and the hotel has persistent bad smells in hallways and elevators.

Staff excels and location near the convention center works great, but rooms run small with inconsistent upkeep. Expect dated conditions like rust stains and worn hallway walls, plus valet parking takes forever and costs extra on top of already high nightly rates.

Rooms are clean and comfortable with good beds, though some guests found dust and lack of bedside outlets. Front desk staff gets mixed reviews while breakfast and other staff impress. Downtown location puts you near restaurants and stadiums.

The hotel is renovating unevenly: some rooms have new bathrooms and look nice, but others feel dated and worn. Staff are consistently friendly and helpful. Expect navigation problems, broken A/C, parking fees, mediocre breakfast, and construction mess in common areas.

Beds are exceptionally comfortable and soft. Rooms stay clean with good bathrooms, though parking needs better clearing. Staff goes out of their way to help guests. Hot breakfast is tasty and the front desk team really shines.

Rooms are spacious and beds range from comfortable to rock hard depending on which one you get. Expect roaches, mildew smell, broken fixtures, thin walls with noise, and staff inconsistency ranging from very helpful to rude. The downtown location sits in a rough area with sketchy parking activity.

Skip this hotel. Guests report dingy rooms with worn furnishings, cheap scratchy bedding, paper thin walls, and malfunctioning AC. Staff pulled a scam charging $500+ smoking fees to multiple guests without warning.

Rooms are spacious and clean with exceptionally comfortable beds and quiet conditions. Service quality swings wildly: some guests experience outstanding attentiveness while others encounter understaffed, unhelpful staff. Food is overpriced and inconsistent in quality.

Rooms are clean and comfortable with good beds and pillows. Downtown location puts everything in walking distance, but valet parking costs $40/night. Staff quality varies wildly—some are genuinely helpful while others are rude, especially regarding customer service issues. Avoid the 16th floor due to low water pressure and depressing windowless rooms.