Lahaina, HI

Staff delivers genuine warmth and the grounds look pristine, but restaurants frequently close without notice and dining service turns chaotic. King beds disappoint while pool temperature falls short of advertised specs, and the property struggles with basic scheduling during peak times.

Rooms are renovated and comfortable with great beach views. The location on Kaanapali Beach puts you steps from snorkeling, restaurants, and shops. Staff consistently go above and beyond, and the hotel offers authentic Hawaiian cultural activities like lei ceremonies and classes.

Rooms are clean and comfortable with good ocean views, though some are dated. The real draw is the location on Black Rock beach with excellent snorkeling, a nightly cliff dive ceremony, and frequent whale sightings. Staff goes out of their way to help guests and often upgrade rooms.

Staff treats you well and keep the place clean. Rooms are small but comfortable with good views if you upgrade to oceanfront. Expect aggressive birds at meals and bring your own coffee and water.

Clean rooms with good views sit right on the beach with turtles and snorkeling close by. Parking costs $15 daily with tiny spots that fill up fast. Construction noise happens weekdays but staff are helpful and the location beats tourist crowds.