Las Condes, Chile

Staff excel at hospitality and speak good English. Rooms are spacious but aging, with climate control and bathroom drainage issues. Breakfast buffet offers variety but uses mediocre ingredients. Great location near restaurants and neighborhoods.

Rooms are outdated and haven't been renovated in decades, with stale décor and accumulated dust. Dining and breakfast shine with fresh food and excellent options, but the restaurant ignores dietary restrictions. Staff are friendly and helpful, making this a decent one-night stop if you don't mind aging accommodations.

Rooms are clean and comfortable with good AC and water pressure, though some have slow drains and noise carries from the hotel. Staff are genuinely helpful and attentive. Breakfast buffet is varied but gets crowded, room service quality is solid, and the location near the Metro works well for exploring Santiago.

Rooms are quiet and comfortable with good views, but cleanliness is inconsistent and some rooms have poorly designed showers without privacy. Service varies widely depending on staff, and the hotel sometimes fails on basic logistics like luggage delivery and housekeeping timing.

Spacious, clean rooms with extremely comfortable beds feel calm and well designed. Staff delivers exceptional service everywhere you go. The pool, spa, and club lounge stand out, plus the metro stop nearby makes getting around Santiago easy.

Rooms vary wildly in size and quality. Some lack closets and AC, forcing you to hang clothes from pipes and store luggage on beds. Request a standard room with a closet and desk when you book. The breakfast impresses most guests, staff help out, and you can walk to restaurants and a major mall nearby.

Clean spacious rooms with great views of Santiago and the Andes, comfortable beds, and good natural light. Staff quality varies wildly: some guests praise friendly receptionists while others report billing errors and nickel-and-diming for extras like airport pickups and coffee pods. Rooftop bar and included spa are pluses.