Miami, FL

Spacious rooms with high-quality beds and pillows overlook the port and Bayside. The rooftop pool, gym, and restaurant are excellent. Staff consistently go above and beyond to make guests feel welcomed and cared for.

Spacious, clean rooms with great city views and comfortable beds. Excellent staff and rooftop restaurants make it worth the stay, though some guests found the property feels older than its five-star price suggests. Prime Brickell location puts everything within walking distance.

Rooms are tiny cruise-ship-sized spaces with comfortable beds and good soundproofing, but the hotel excels at location near downtown and the arena. Staff is friendly but stretched thin, housekeeping can't handle same-day requests, and wifi is weak. Pay the $20 for breakfast.

Rooms are spacious with great views and modern furnishings, but cleanliness is inconsistent. Service quality swings wildly depending on who handles your request. Check-in moves slowly and breakfast requires reservations or it gets packed.

Rooms are clean, modern, and feature good natural light with nice downtown views. Staff excels at service and goes out of their way to help guests. Location in Brickell puts you walking distance from shops and restaurants, though some common areas need updates.

Rooms are clean and spacious with good views, but expect railroad noise on lower floors and minimal amenities since it's eco-friendly. Staff are friendly and helpful. The lobby looks better in photos than in person, and the on-site restaurant serves mediocre food.