Milwaukee, WI

Staff here is exceptional and genuinely friendly. Rooms are clean and comfortable with good beds, though AC controls don't work reliably and the HVAC system runs loud. Convenient location near the convention center with good on-site dining options.

Rooms are small with weak hot water and broken climate controls. Cleaning standards vary wildly—expect dirty bathtubs, clogged sinks, and bathroom filth in some rooms. Staff friendliness doesn't make up for slow elevators, high surprise charges, and missing advertised amenities.

Rooms have maintenance issues like broken toilets, stopped sinks, and damaged shower curtains. The breakfast is overpriced and poor quality. Front desk service is unreliable and management unhelpful, plus guests report billing problems.

Rooms are spacious and clean with good bedding and showers, but thin walls let you hear neighbors' TVs. The casino is large and impressive but confusing to navigate, and their tablet-based room communication system frustrated guests more than it helped.

Rooms are dated with worn furniture and carpet, but beds are comfortable and stay quiet. The downtown location puts you near restaurants and the convention center. Staff goes above and beyond with hospitality. One guest reported serious safety concerns including unsecured individuals in common areas.