Milwaukee, WI

Staff here is exceptional and genuinely friendly. Rooms are clean and comfortable with good beds, though AC controls don't work reliably and the HVAC system runs loud. Convenient location near the convention center with good on-site dining options.

Rooms are small with weak hot water and broken climate controls. Cleaning standards vary wildly—expect dirty bathtubs, clogged sinks, and bathroom filth in some rooms. Staff friendliness doesn't make up for slow elevators, high surprise charges, and missing advertised amenities.

Rooms are spacious and clean with good bedding and showers, but thin walls let you hear neighbors. The hotel's modern tech like the tablet phone system and QR code TV apps frustrate guests more than help. Navigation around the massive casino confuses visitors, and you'll need a ride to explore beyond the property.

Rooms are dated with worn furniture and carpet, but beds are comfortable and staff genuinely cares. The location near restaurants and the convention center works well. One guest reported serious safety concerns including unsecured access and disturbing incidents in common areas.