New Orleans, LA

Rooms are clean and comfortable with good beds and nice courtyard or French Quarter views. Staff treat you like family and breakfast impresses with hot options and a coffee machine. Expect noise during Mardi Gras, small elevator, and occasional shower temperature issues, but the walkable location near streetcars and restaurants makes up for it.

Rooms are spacious and clean with good views. Staff excels at service and goes out of their way to help. One guest reported a cold room with no heat and the hotel failed to warn about a boil water advisory, showing inconsistent attention to guest safety.

Rooms are spacious but deteriorating with broken doors, faulty drains, and stained windows. Staff is friendly and breakfast is good, but the location has serious safety issues including street crime and public intoxication at night. Maintenance problems and inconsistent Hilton loyalty benefits make this a risky choice.

Beds are saggy and uneven, showers have weak pressure, and street-facing rooms are loud. Staff at the front desk can be rude and unhelpful, though restaurant and concierge staff are friendly. The location near French Quarter is excellent and walking distance to attractions.

Spacious rooms are clean and well designed, though the old building has ceiling noises and occasional brown water from pipes. Staff treats guests exceptionally well and allows early check-in. Location in French Quarter puts you walking distance from everything, but some guests report dirty rooms and pest issues.