New Orleans, LA

Rooms are spacious with great views of the Superdome, but bathrooms feel dated with weak water pressure. The hotel is huge and quiet despite its location near Mardi Gras chaos. Some older room sections show wear and hallways need cleaning, though staff and amenities are solid.

Spacious, immaculate rooms with high ceilings sit in the heart of the French Quarter where staff treat you exceptionally well. Rooms are old but clean and quiet despite the Bourbon Street location. Breakfast is good and the hotel includes streetcar passes.

Staff treats you exceptionally well and the location puts you steps from everything, but street noise reaches even high floors so pack earplugs. Rooms are clean and comfortable with great views, and the hotel handles Mardi Gras crowds smoothly. Main entrance lacks wheelchair ramp access.

Rooms in Caesars Tower are nice and clean, but older Harrah's sections have grime, stained sheets, and weak water pressure. You'll get excellent service from standout staff like Markia and Mylinn, though the hotel struggles with slow elevators, long waits, and understaffing in the casino. Location near the French Quarter is a major plus.

Rooms are spacious but deteriorating with broken doors, faulty drains, and stained windows. Staff is friendly and breakfast is good, but the location has serious safety issues including street crime and public intoxication at night. Maintenance problems and inconsistent Hilton loyalty benefits make this a risky choice.

Rooms are spacious, clean, and comfortable with river views, though showers have poor design and early morning train noise disrupts sleep. The location puts everything within walking distance of French Quarter and Riverwalk. Resort and parking fees upset guests, but staff deliver excellent service.

The location on Canal Street beats the rooms. Beds are clean and comfortable with plenty of pillows, but drawers lack space and showers run slow with weak hot water. Staff ranges from great to forgettable, and watch out for surprise charges on your bill.

Clean spacious rooms with decent views, but bathroom sliding doors lack privacy and you can't open the balcony door. The bigger problem is the restaurant staff treats guests poorly and the hotel loads you with hidden fees that drive the final bill way up from advertised rates.

Staff service swings wildly depending on who you meet. Rooms are small with dated fixtures, poor water temperature control, and cleanliness issues like dust and mildew smells. The $25 resort fee adds up with few amenities to show for it.

Great location near Bourbon Street and major attractions. Staff provides exceptional service. Beds are extremely hard and uncomfortable, rooms sometimes have mold or moisture issues, and cleanliness varies by floor.

Staff consistently delivers exceptional service across all departments. The hotel is clean, comfortable, and well-located for exploring New Orleans. Guests rave about friendly, attentive employees who remember names and anticipate needs.

Staff quality swings wildly—some go way above and beyond while others ignore requests. Ice machines don't work, bathrooms aren't in the lobby, and housekeeping needs requesting. Water temperature in showers fluctuates unpredictably. Early check-in handling is inconsistent.