Seogwipo, South Korea

Rooms are comfortable with good views, but feel dated and lack convenient charging outlets. Staff is helpful though sometimes seem reluctant. The hotel charges extra for amenities like saunas and yoga that cheaper competitors offer free, making it expensive overall.

The hotel excels at service and amenities like its large pool and buffet dining, but rooms vary wildly. Older building rooms have thin walls, dated fixtures, and maintenance issues, while newer suites perform better. Expect a beautiful location that's hard to reach without a car.

Rooms are huge with great views, comfortable beds, and modern bathrooms. Expect long walks between your room and restaurants or amenities. Staff ranges from genuinely helpful to coldly professional, and food costs extra but offers variety.

Spacious rooms with sea views come with bright morning glare. Staff service is inconsistent, ranging from helpful to dismissive with international guests. The adults-only pool has warm water year-round but closes during storms, and dining costs extra.

Rooms are spacious and nicely decorated, but suites get dusty and windows go uncleaned. Poor soundproofing means you hear kids from other rooms. Staff are helpful, but this feels like a family resort, not a 5-star hotel, and costs way too much for what you get.

Rooms are spacious and quiet with good beds, though only odd floors exist and level 5 has a tricky step hazard. Staff are genuinely attentive and the wellness center with pools and forest setting make it excellent for rest, but parking fills fast and you need your own transport. One guest had a checkout fee dispute.

Clean, spacious rooms with ocean views if you pay extra. The massive hotel has excellent facilities but requires lots of walking to reach dining and parking. Breakfast buffet costs extra but guests praise it highly.

Rooms are clean with good value for the price. The hotel has strong buffet breakfast and decent cafes, plus parking available. Customer service is unreliable, so contact them by phone. Location is inconvenient for exploring Jeju.

Rooms are spacious but dirty with maintenance issues like black mold in bathrooms. Beds are hard and uncomfortable. The restaurant saves the stay, but the pool costs extra and closes early. Beautiful grounds and gardens don't make up for poor room conditions.

Rooms are noisy with sound from pipes and neighboring doors, but cliff-view rooms offer stunning Hallasan and ocean vistas. The pool and grounds are excellent, though pool access costs extra after 7:30 PM. Breakfast arrives included but only if you check in before the buffet closes at 11 AM.